Privacy Policy
Last Updated: October 2026
This policy explains which personal data we process when you use TLDix (tldix.com), why we process it, and your rights under the GDPR and similar laws (including Turkey’s KVKK).
1. Controller
The controller is TLDix. For any privacy question or request, email hello@tldix.com.
2. Data we collect
| Data | When | Purpose |
|---|---|---|
| Username, email, password hash | When you create an account | Account management and sign-in |
| Domains, SSL, hosting and licenses you track | When you add them | Monitoring expiry dates and sending alerts |
| Email address (tracking without an account) | When you follow a domain | Sending alerts about that domain only |
| Contact form messages | When you write to us | Answering your request |
| Plan and payment details | When you upgrade | Managing your subscription (we never store card numbers) |
| IP address, browser data, server logs | When you visit | Security, abuse prevention, debugging |
3. Cookies and similar technologies
- Session cookie (necessary): keeps you signed in and remembers your language; deleted when the browser closes.
- Browser extension session cookie (necessary, signed-in users only): lets the Chrome extension work with your account.
- Referral cookie (30 days): credits an affiliate partner if you arrived through their link.
- Theme preference: your light/dark choice is kept in your browser’s local storage.
- Google Analytics 4 (analytics): visit statistics; IP addresses are anonymised by Google.
4. Service providers we share data with
We never sell your data. We share it only as needed to run the service with: our hosting provider, our email delivery provider, Whop (payments) and Google Analytics. Some of these providers may process data outside your country.
5. Retention
- Account data: while your account exists; deleted within 30 days of a deletion request.
- Follow-only email addresses: until you unsubscribe or tracking ends.
- Contact messages: up to 2 years.
- Payment records: for the period required by law.
6. Your rights
You can access, correct, delete, restrict or object to the processing of your data, and request a portable copy. Email hello@tldix.com; we reply within 30 days. You may also complain to your local data protection authority.
7. Changes
When we update this policy we change the date at the top, and we email registered users about significant changes.
8. Claude connector
If you connect TLDix to Claude (by Anthropic), we process the tool calls Claude makes and their inputs, such as a domain you look up or a renewal you add. We do not receive or store your Claude conversations. Sign-in uses OAuth on tldix.com, so your password is never shared with Claude. We store only hashes of access and refresh tokens; access tokens expire after one hour and refresh tokens after 60 days without use. Items added or removed through Claude are recorded in your activity log. You can disconnect at any time under Panel → Integrations → Claude, which revokes the tokens immediately. Details: tldix.com/claude.